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After 6:30 pm there are only 2 buses servicing route 661 (Far West shuttle), departing Dean Keeton/Whitis at 6:35 and 6:55. There are additional departures on the schedule at 7:05 and 7:15 for which there is no bus. The buses that departed at 6:35 and 6:55 returned on time and departed again after 7:45. This is NOT a problem with traffic or variance in arrival times, as there are clearly more buses listed on the schedule than there are servicing the route. There were over 50 people waiting in the rain for over half an hour because of the listed 7:05 and 7:15 departures that should not be on the schedule.

0 Comments 3 Votes Created

The current NR route only has 3 residential stops and serves a very small area. However, this area is just on the opposite side of E Riverside from the current WL route that CapMetro wants to shut down.

Why not combine these 2 routes. It would improve CapMetro ridership numbers as the service area would be expanded, the former WL riders wouldn't lose their service, but CapMetro would still save some money as there would be fewer buses run (one set of buses for the new WL/NR route rather than the 2 sets of buses for the NR and WL routes separately.

And in the summer and at night the new NR/WL route could still be combined with the LS route.

The CP route has enough riders that it can probably justify its existence without being combined with another route in the evenings and in the summer.

2 Votes Acknowledged

I am a student at the University of Texas at Austin, and I rely solely on the Wickersham Lane bus for transportation to and from campus. I don't understand why other student apartments in the Riverside area can easily place their trust in a UT Shuttle, and everyone in my area should be denied that service, only to save some money.

I lived in an apartment off the shuttle routes last year and spent an hour on the bus each way every day. I was frequently late due to delays, and harassed by other passengers on more than one occasion. Therefore I specifically chose a new apartment based on nearness to a UT Shuttle route. The Wickersham bus not only gets me to campus in 15 minutes, but also makes me feel safe and less inclined to carry pepper spray with me at all times.

I am extremely thankful to have this bus, and I don't know what I would do if it were to be eliminated. Please don't make transportation to campus, and by extension, acquiring my Bachelor's Degree nearly impossible to achieve.

3 Votes Acknowledged

CapMetro wants to close the Wickersham Lane Route due to its "under-performance". Many people, including myself, rely solely on this route as it is the ONLY efficient way to get to UT daily. Plus: "Under-performance" does NOT equal unnecessary! Just because the route is less popular than the routes that serve the giant, all-student apartments doesn't mean that we have no students riding at all. This route provides service to apartments with a much lower concentration of students, and that is why we are being targeted for removal. The WL route serves a large residential area with more than enough UT students to deem this route as valid and necessary. We, the students in the WL area, depend on this route! The 7 is too far, slow, and full, and the stops for the 100 are too far apart to easily "just take the 100". Plus Riverside is a heck of a way to go from most of the WL stops just to get to and from school. The 20 is a horrible commute in the mornings and evenings and hard to get to from all of the WL stops. And lastly, if the "alternatives" you suggest we all take instead of the WL shuttle were any good at all, we'd all already be taking them. The fact is that this shuttle is so convenient compared to the next best options. In conclusion, as transportation services providers, it is your duty to keep and maintain the Wickersham UT Shuttle route and I thank you in advance for doing so.

Respectfully,

UT Student and WL shuttle dependent

4 Votes Acknowledged

CapMetro wants to close the Wickersham Lane Route due to its "under-performance". I wholeheartedly disagree and propose that the route remain as is. Many people, including myself, rely solely on this route as it is the ONLY efficient way to get to UT daily. Plus:

  1. The suggested "alternatives" (if you can call them that) are unacceptable.
  2. "Under-performance" does NOT equal unnecessary. You'll have to trust me on the math here, although this equation works both mathematically and logically.
  3. The WL route serves a large residential area with more than enough UT students to deem this route as valid and necessary.
  4. We, the students in the WL area, depend on this route! The 7 is too far, slow and PACKED, the stops for the 100 are too far apart to easily "just take the 100". Plus Riverside is a heck of a way to go from most of the WL stops just to get to and from school (have you walked up that hill/mini mountain?). The 20 is a horrible commute in the mornings and evenings and hard to get to from all of the WL stops.
  5. And lastly, if the "alternatives" you suggest we all take instead of the WL shuttle were any good at all, we'd all already be taking them.

In conclusion, as transportation services providers, it is your duty to keep and maintain the Wickersham UT Shuttle route and I thank you in advance for doing so.

Respectfully,

UT Student and WL shuttle dependent

5 Votes Acknowledged

I am a parent of three UT students that live in this area of Austin served by the CR shuttle. We choose this area due to the lower cost of living and the convenient, reliable, and safe access to UT campus via the CR shuttle. The UT shuttle service offered by Cap Metro is an excellent program that opens up many areas of Austin as viable living spaces for students. These options allow for a lower cost of living for those that cannot afford the desirable West Campus. I would think that Cap Metro and the city of Austin would be looking to improve service to the east side of I35 to encourage this community development and growth. I have been to Austin enough to know that the east side does not get the "respect" or services that the west side seems to enjoy. This is unfortunate since many of the east side communities are charming, vibrant, and diverse. Students in these communities contribute to all of these qualities. When I talked to my kids (all adults, really, but I still think of them that way) about the elimination of the CR shuttle they all concurred with the above statements about convenience and most importantly safety. The low ridership claim seems to be most suspect since just this week one of them was unable to board the morning bus because there was not even standing room available! I am asking that you reconsider the recommendation to eliminate the CR shuttle for the sake of not only the students that it serves, but also for the communities as a whole. If this service stops and the students leave, which large numbers of them will, these east side communities will be poorer both economically and culturally.

9 Votes Not Planned

Allison x about 5 years ago

Please add another West Campus shuttle in the evening. They are way too crowded. Maybe consider every 15 minutes/keep 2 buses running until 8p. If there is not enough passenger traffic to merit such, reduce the frequency. But right now, it is like playing sardines.

2 Votes Acknowledged

Please keep in mind that UT faculty and staff also utilize the UT Shuttle routes.  Instead of eliminating three stops from a specific area (Clayton, Sheridan, Reili), why not leave one stop, such as Clayton. This will allow you to continue to provide service to that particular area, without completely bypassing it.  The bus does not have to turn onto Clayton to pick up riders. Rather, the stop can be on the corner of Cameron/Clayton, which will allow the bus to continue on to Cameron Road. The problem is that there are too many stops in that one section, NOT that there is no ridership there.  I think that adding the Dell stops is a great idea and this suggested revision to the proposed route change should not impact those plans in a significant way.

2 Votes Acknowledged

Typically, inbound buses have the most riders before classes start and outbound buses after classes have been let out. There is a window between classes during which consecutive shuttles should run closer together as they enter and then leave the University. For instance, instead of running every 6 minutes, a route like 671 North Riverside could run every 7 minutes for most of the day, extending the layover time, but increase to every 4 minutes when needed, skipping the layover period.

This means that there would need to be two different schedules for weekdays, which are divided between Monday Wednesday Friday and Tuesday Thursday. The schedules do not have to be completely dissimilar, however. The above can be acheived by slight adjustment of the existing schedule, moving times forward or back by just a few mintues. For example, instead of NR arriving on campus at 10:51, 10:57, 11:03, 11:09, and 11:15, these could be moved up to 10:50, 10:54, 10:58, 11:03, 11:10, and gradually back at a 7 minute interval. In the late evening when service is less frequent, riders need to look up times which should not be altered, thus matching on all weekdays.

0 Comments 6 Votes Acknowledged