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The current system map is difficult to read: http://www.capmetro.org/uploadedfiles/Capmetroorg/Schedules_and_Maps/System_Map.pdf
To the reader, the most important, most frequent routes (e.g. 1L/1M N Lamar/S Congress) look too similar to the least important, occasional routes (e.g. 490-HEB Shuttle). The less important routes crowd out the frequent routes.
Redesigning the route map so that the more frequent routes are more obviously visible, and removing the "special service" routes from the main map, would encourage more people to ride the buses.
Ideally, there should be separate maps for:
- The Local/Feeder/Crosstown routes (0-99, 200-299, 300-399)
- The Flyer/Express routes (100-199, 900-999)
- The UT Shuttles (600-699)
- The E-Buses (410-412)
- The MetroRail and the MetroRail Connector routes (550, 464-466)
- The Night Owls (480-486)
If I'm a tourist, and I'm unfamiliar with the transit in Austin, I need a map that will easily show me a dependable route that is almost certainly running right now and gets me from point A to point B. I don't want to look at a map and find a bunch of Express/E-Bus/UT routes that I will definitely not use.
The System Map should stay as it is, but there need to be additional maps that show the different levels of service in an easy-to-read format. This will lower the barrier to entry for new riders.