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Park and ride lots are frequently full. Please develop intentional relationships with businesses along bus lines that would allow for overflow parking. For example, the public library on William Cannon could allow commuters to park there and still access the 801 at Congress and William Cannon. Similarly, the Verbo church on Congress near the St. Edwards stop has a parking lot that is frequently empty during weekday commuting hours. As it stands currently, it seems nearly all businesses along the line have signs saying people who are not "customers" of that particular business will be towed. I talked to a helpful CapMetro customer service rep today and she literally said there's no on street parking options on Congress between William Cannon and Oltorf.

If CapMetro could develop relationships with these community businesses, and add an "overflow parking opportunities" list to the app, it would be able to "expand" their current park and ride options without actually paving new lots.

Over the last five years, this lot has been increasing in popularity. With the addition of the 801 line, it has become nearly impossible to get a parking spot, even when arriving as early as 8:15am. Please expand this lot into the field directly north of the current parking spaces.

Ebinrock x almost 4 years ago

I've already emailed Cap Metro customer service about this and even Mike Martinez, but I thought I'd try to get additional support here. There needs to be a public restroom at each of the stations/park & rides. Often, even when I "empty out" at work right before getting on the bus (downtown Austin), I still tend to get the urge to go by the time I get to Lakeline Station. I live in Leander, and used to park at the Leander Station. The lack of bathrooms has forced me to start parking at Lakeline instead, making my car commute each way 7 miles instead of 4, thus reducing the effectiveness of public transit since I'm putting out more carbon footprint. (In other words, I park at Lakeline so I can get in my car to quickly drive to a nearby department store, etc. to relieve myself rather than having to painfully walk to even the nearest apartment complex, where I feel like an intruder.) There's one bathroom at Lakeline, but it's for the employees, not for the public (it's locked by electronic card reader). What gives? Why do the employees get a restroom (which I hardly ever see used) and not the paying public? Is Cap Metro that afraid that we Express and Rail commuters (pretty much all students and professionals, from what I've seen) "riff raff", that we might vandalize a bathroom or something?

6 Votes Acknowledged

Hey Capital Metro,

Instead of increasing the fares on the backs of transit dependent patrons, you should be charging people to park at the Park and Rides.

People who park at any of your park and ride facilities should pay for parking.

I would like to see the following happen:

1 $7 for 12 hour parking 2. $50 for 1 month's worth of parking

Parking decals can be purchased at the Ride Store, or at the Ticket Vending Machines under option "Park And Ride"

Don't discriminate by service area, charge them all!!!

Have the price also reflected as part of the RideShare program as well.

I for one am tired of the moochers from Out of Capital Metro's service area that is causing a drain on Capital Metro's expenses as a taxpayer.

Or the so called "I like to save the planet, but I continue to drive" persons.

A step like this would encourage more transit, and more bus stops because passengers would realize how difficult it is being transit dependent to utilize your services, and this would serve as a podium to increase customer relations and improvement of the transit agency.

1 Vote Acknowledged

Rail should serve as the backbone of transit service. Right now there are two transfer centers in the general area of Crestview Station, neither of which is walking distance nor particularly effective in terms of vehicle accessibility per ServicePlan 2020.

Any route terminated at North Lamar Park & Ride should instead anchor at Crestview Station, save route 240 which already accesses Kramer Station anyway. This means extending route 383 but pulling back route 300, which can travel the length of St. Johns rather than its current southern diversion to Highland Mall. North Lamar Park & Ride need not be decommissioned, but presumably it would no longer serve as a hub. Should this not turn out to be the case, it would be better to observe ridership on route 350 with these changes than to immediately pull back service on that route as well. Routes that do not terminate at Crestview, like route 1, do not need to enter the transit facility.

The transit center in front of Highland Mall would not disappear either, but it would be demoted to a major stop. Route 350 can travel Airport Blvd without pulling in. As mentioned above, route 300 could bypass the mall entriely, as could route 7 or 10 mentioned elsewhere. At least route 320 directed east/west and likely another would still pass through to balance the north/south service along Highland Mall property provided by route 350.

5 Votes Acknowledged